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Service help

Garage Service Questions

Most everyday cars benefit from an interim oil and filter service around every six months or 6,000 miles, and a fuller inspection with plugs, filters, and a written report around every twelve months or 12,000 miles—whichever comes first. High-mileage commuting around Manchester may need interim visits more often, while low-mileage vehicles still need fresh oil and fluid checks on the calendar. Bring your handbook or last job sheet and we will suggest the package that matches mileage, age, and any upcoming MOT date.

Yes. Common wear parts such as filters, pads, batteries, bulbs, and wiper blades can be ordered for counter collection during opening hours. Tell us the make, model, year, and registration so we match the correct specification. If you later want fitting, book a bay slot and we will fit the same parts with labour listed separately on the invoice.

Open Track Order, enter your reference and email, and you will see whether the parts order is awaiting stock, ready for collection, or whether a bay booking is confirmed, in progress, or complete. Account history also lists previous jobs with mileage and parts fitted where we kept a digital job sheet.

Yes. Service vouchers on the vouchers page can cover interim or full packages, brake jobs, or a parts credit for collection at 2 City Walk. Recipients redeem them when booking so labour and parts stay clear on the receipt without buying separate add-ons up front.